FAQs

Frequently Asked Questions

Orders & Payments

What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and wallets via Razorpay. Cash on Delivery (COD) may be available for select pin codes.

Can I modify or cancel my order after placing it?
Orders can be modified or cancelled within 24 hours of placement. Please contact us at support@sootisaga.com as soon as possible.

Shipping & Delivery

How long does delivery take?
Standard delivery takes 5–7 business days across India. Express delivery options may be available at checkout.

Do you ship across India?
Yes, we ship to all major cities and towns across India.

How can I track my order?
Once your order is shipped, you'll receive a tracking link via email and SMS.

Sizing & Products

How do I find the right size?
Each product page includes a detailed size chart. We recommend measuring yourself and comparing with our size guide before ordering.

Are your fabrics skin-friendly?
Yes! All SootiSaga fabrics are carefully selected for comfort and are suitable for everyday wear for Men, Women, and Kids.

Returns & Exchanges

What is your return policy?
We offer hassle-free returns and exchanges within 7 days of delivery. Please visit our Returns & Exchanges page for full details.

How do I initiate a return?
Email us at contact@sootisaga.com with your order number and reason for return. Our team will guide you through the process.

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